The Role:

Responsibilities include, but are not limited to, the following : Handle all aspects of city and municipal violation processing, code enforcement responses, and related compliance matters. Update municipal compliance database, as needed. Communicate with residents and city and county agencies on a daily basis. Utilize exceptional interpersonal skills to develop a strong working relationship with municipal agencies, code enforcement officers, and residents. Assist leadership and colleagues as needed; work collaboratively with all team members. Provide timely response to all municipal compliance and violation-related requests from internal and external parties. Assist with city violation billing, enforcement notices, and general business functions. Acquire and maintain knowledge of current state, local, and municipal ordinance statutes, policies, and procedures. Manage city violation cases and municipal inspections in markets where applicable. Assist with resolving and documenting city and county violations, including attending virtual violation hearings as needed. Other activities as assigned by your manager.

Qualifications and Experience:

High school diploma required plus 2+ years of general office or call center experience Municipal compliance, city ordinance, or property management experience required. Excellent computer skills including proficiency with the Microsoft Office suite including Word, Outlook, and Excel Organized with strong attention to detail Demonstrates the ability to take initiative, be independent and a self-starter Effective project management skills and able to manage multiple projects and priorities Good time-management skills, able to consistently meet goals and deadlines without sacrificing quality Exhibits sound judgment and decision-making ability Strong interpersonal, oral, and written communication and reading skills Able to work effectively under pressure and operate in a fast-paced work environment Additional Information.

The role will require:

Routine use of standard office equipment and computers Regular typing, talking, hearing, seeing, reaching, and repetitive motion. That all duties are performed in a professional and safe manner Standard workdays are Monday through with occasional evening and weekend overtime hours Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading. About Evergreen Residential Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City. The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen. Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business

for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health. Our cornerstone values
Accountability, Transparency and Partnership
are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.

Equal Opportunities and Other Employment Statements We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. 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