NATURE OF WORK

Under close supervision, performs a variety of clerical support functions on behalf of the Lewis County Clerk of the Court's Office; processes legal documents; conducts a variety of records management functions; provides customer service to the public; and performs other related duties as assigned. The following duties are the fundamental, crucial job duties performed by this position. This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position. Answers and directs incoming calls to appropriate County departments and/or individuals. Provides customer service and information to the public and outside agencies at the front counter and by telephone, fax, and/or mail. Responds to inquiries regarding individual cases, judgments, and Court processes and procedures. Receives and processes passport applications through the US Department of State; reviews related documentation for accuracy and completeness. Processes public records requests; researches and retrieves case records; provides files for public viewing and/or prepares copies of requested legal documents; calculates copy fees. Collects and receipts monies received for various types of County fees and fines including criminal fines, bail payments, passport fees, and/or copying and filing fees. Locates and provides legal documents as requested by law enforcement personnel, the Washington State Support Registry (WSSR), and/or other outside agencies. Assists attorneys in preparing and pulling case files; schedules court dates; prepares docket notices and/or other types of court documents. Processes warrants, restraining orders, and judgments; issues Writs of Garnishment and/or Restitution. Performs a variety of records management functions; organizes, files, scans, indexes, copies, retrieves, and/or certifies court records and documents; coordinates the destruction of documents as assigned. Attends and records court hearings as assigned; prepares records of court hearings. Establishes payment plans in relation to Court ordered fines; negotiates and monitors payments; schedules hearings for non-payment as required. Performs the clerical duties of other departmental staff as assigned or required. Work is performed in a standard office environment and at the public counter; subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 25 pounds.

DISTINGUISHING CHARACTERISTICS

This is the entry-level in the Clerk's office series. Working under close supervision, incumbents have full working knowledge of Clerk's office and courtroom protocols, policies and procedures.

High School Diploma or G.E.D. equivalent; AND five (5) year's clerical/customer service experience. Certification by the Federal Government to process passport applications may also be required.

Knowledge of:

Clerk of the Court operations, policies, and procedures. Court processes and documentation. Records management principles and standards. General office practices and equipment. Standard computer software applications. Customer service standards and protocols.

Skills in:

Coordinating and performing a variety of clerical functions. Responding to inquiries and providing customer service to outside agencies and the general public. Collecting and receipting monies received for County fees and fines. Preparing and disseminating various types of legal documents. Maintaining departmental records and files. Establishing and maintaining effective working relationships with other staff, court and law enforcement personnel, attorneys, outside agencies, and the general public. Communicating effectively verbally and in writing.

Ability to:

Learn and follow County policies and procedures.

Behaviors:

Regular, reliable attendance.