Front and Back Office-Supervisor

Front and Back Office-Supervisor

IRONWOOD PHYSICIANS,P.C. - 2.8

Surprise, AZ Job Details Full-time 1 day ago Benefits Dental insurance 401(k) Vision insurance Life insurance Qualifications EMR/EHR Supervising experience Team management Medical billing Healthcare team management Typing Productivity software Healthcare compliance Customer complaint resolution Full Job Description Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement :

To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Position Overview:

A fast-paced medical practice is seeking an experienced and professional Office Supervisor to oversee daily operations and staff performance. This role is responsible for ensuring efficient office operations, high-quality patient service, and compliance with healthcare standards. This is a Monday-Friday position in our Surprise Office. Key Responsibilities Manage day-to-day office operations and overall site performance Supervise, train, and evaluate administrative and clinical support staff Implement and maintain office policies, procedures, and workflows Oversee patient registration, scheduling, and office flow Handle patient and external complaints and resolve operational issues Ensure accurate handling of daily receipts and office reporting Maintain office supplies, equipment, and facility needs Generate routine operational and performance reports Step in to support office staff as needed Qualifications Minimum of 2-3 years of supervisory experience in a medical office or outpatient healthcare setting Strong leadership, communication, and organizational skills Experience with EMR system s and medical billing processes Knowledge of insurance procedures and healthcare regulations Proficiency with computers, typing, and standard office software Education Bachelor's degree in Business Management, Healthcare Administration, or a related field preferred We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K. We are an E.O.E. We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"