Commercial Account Manager (In Office, Eagle, ID)

Job Overview This is a foundational role with real potential for growth. The right candidate will play a critical role in the development of the commercial division of the company. Rather than inheriting outdated systems, you'll build efficient workflows, establish best practices, and work closely with leadership and agency partners to deliver strong commercial solutions across multiple states and carriers. If you're an experienced Commercial Lines AM looking for more ownership and long-term growth, this is a chance to step into something bigger.

Salary Range:

$75,000.00 - $95,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Career Growth Opportunities Requirements 4+ years of Commercial Lines Account Management experience Active Property & Casualty (P&C) license Experience with agency management systems (HawkSoft, EZLynx, Applied Epic, AMS360, or similar) Strong understanding of commercial coverages and carrier markets Experience supporting multiple agents or locations is a plus A builder mindset—someone who wants to create and improve, not just maintain Independent agency experience strongly preferred Responsibilities Manage a portfolio of commercial accounts including Property, General Liability, BOP, Workers' Compensation, Commercial Auto, Umbrella, and E&S Support affiliated agents with placements, renewals, endorsements, and coverage analysis Develop and implement scalable workflows and processes for a multi-state platform Work directly with carriers and underwriters to place business and negotiate terms Utilize systems such as HawkSoft, EZLynx, and Power BI Identify coverage gaps and recommend solutions to improve retention and account growth Collaborate with leadership on carrier strategy and market selection About Us At Pacific Crest Services, we empower independent agents and serve customers with outstanding insurance solutions. For over a decade, we've helped agents start, own, and grow successful agencies.