Office Manager

Office Manager Roto-Rooter Plumbing & Drain - 3.2 Rockford, IL Job Details $50,000 - $70,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Debt collection phone call Accounting systems Record keeping Sage Microsoft Excel Financial data reconciliation Microsoft Outlook Accounts payable Workflow management (operations management method) Financial management report preparation Mid-level Policy & process development Bachelor's degree Financial record maintenance Organizational skills Accounting and finance experience Office management Bachelor's degree in accounting Accounting Communication skills Payroll processing Customer complaint resolution Full Job Description Roto-Rooter, a premier provider of plumbing and drain cleaning services, is seeking an experienced Office Administrator/Bookkeeper to join our team.

Responsibilities Accounting and Bookkeeping:

Manage all aspects of day-to-day bookkeeping and accounting processes including but not limited to: accounts payable, accounts receivable, payroll, general ledger, bank reconciliations, and collection calls. Prepare monthly financial statements and reports. Maintain accurate and complete financial records.

Office Management:

Oversee office operations to ensure a smooth and efficient workflow. Maintain office supplies and equipment. Handle office communication and correspondence. Assist in developing and implementing office policies and procedures. Communicate effectively with employees of the branch

Customer Service:

Provide excellent customer service to clients. Handle customer inquiries and resolve issues in a timely and professional manner. Work closely with the service team to ensure customer satisfaction.

Software Utilization:

Utilize accounting software (Sage) for financial management. Use Service Titan for managing service operations and customer interactions. Microsoft Office including a good working understanding of Excel. •

Education:

Bachelor's degree in Accounting or related field, or equivalent work experience.

Experience:

Minimum of 3-5 years of accounting experience, preferably in a customer service organization. Prior experience using Service Titan and Sage accounting software is highly desirable.

Skills:

Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently and as part of a team. Comprehensive benefits package, including health insurance, retirement plans, and paid time off . Opportunity for professional growth within a dynamic and confidential environment.

EEO Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. #

NRL-SJ Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person