Overview The Assistant Front Office Manager will work closely with Director of Front Office and night staff to ensure maximum Front Office operating efficiency during the evening hours.

Responsibilities:

Handle all training with associates to ensure Omni Standards. Communicate with all department managers oncontinuing basis, especially the communication with Night Audit each evening/morning. Handle all guestcomplaints maintaining a satisfactory impression with the guest on resolving any complaints. Bevery familiar with the hotel computer system for training maintenance and trouble shooting. Complete weekly supply inventories to ensure adequatepars of such. Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the followingday; i.e. V.I.P.'s, ESP's, Special Requests, etc. Prepare group information sheets. Complete check-out with balance report. Complete creditcheck daily. Adhere to all Systems & Controls of the Front Office andappropriate areas of responsibilities. Assure knowledge and training of Marketing Programsof company and hotel. Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.

Qualifications:

Previous luxury hotel experience is preferred. Must be able towork a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Knowledge of Property Management Systems and related computer programs. Strong knowledge of Microsoft Office Software. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .