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Autonation
Office Administrator - AutoNation Collision Center Rockville
Entry-Level JobVerifiedNo experience needed
Career Insights for Office Manager (General)
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Based on Maryland data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$64,431 / year median in Maryland
-1% projected decline
Job Description
Office Administrator - AutoNation Collision Center Rockville
The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks.
What are the day-to-day responsibilities?
What are the day-to-day responsibilities?
- Answer all incoming calls and direct or take messages as necessary
- Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
- Greet customers in a timely, friendly manner
- Schedule appointments using dealership-approved forms
- Prepare all vendor invoices and assign purchase order numbers as necessary
- Obtain customer and vehicle data as needed for collision center estimators
- Establish each customer's method of payment
- Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
- Obtain customer's signature on repair order; provide customer with a copy
- Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
- Distribute the mail daily
- Post all funds received from the repair of a vehicle to the appropriate repair order
- Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
- Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs What are the requirements for this job?
- High School diploma or equivalent
- Ability to read and comprehend instructions and information
- Two years of experience in a dealership position (preferred)
- Professional appearance
- Excellent oral and written communication skills $25/hr
Exciting Benefits and Perks Await You:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.