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FH
Fairfield Helena North
Front Desk Agent
Career Insights for Office Manager (General)
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Based on Montana data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$63,194 / year median in Montana
+4% projected growth
Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your energetic approach and organizational skills will help create a positive experience for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and vibrant environment. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace tools Perform data entry, maintain accurate filing systems, and update spreadsheets to support office operations Assist with clerical tasks such as proofreading documents, managing correspondence, and preparing reports Support office management activities including inventory tracking, bookkeeping with QuickBooks, and maintaining office supplies Provide customer support by addressing inquiries via phone or email, ensuring excellent client communication and support Qualifications Proven experience in office management or administrative roles with strong clerical skills Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and productivity software Strong organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional customer service skills with professional phone communication and phone etiquette Bilingual abilities are highly desirable to serve diverse client needs effectively Experience with data entry, filing systems, bookkeeping (QuickBooks preferred), and calendar management is a plus Prior experience as a front desk or medical/dental receptionist is advantageous but not required Demonstrated ability to handle technical proficiency in office equipment and software tools efficiently Join our team as a Front Desk Agent where your enthusiasm for organization and customer service will make a meaningful difference every day! This role offers an engaging environment where your skills in office management, communication, and technical proficiency will shine. We're committed to supporting your growth while providing a professional setting that values your contributions.