About Us At Valeo Behavioral Health, we are dedicated to providing compassionate, high-quality mental healthcare to the Point Pleasant community. We value structure, teamwork, and strong administrative support to ensure our practice runs smoothly and our patients receive the best possible care. We are seeking a reliable, detail-oriented, and proactive Assistant Office Manager to support our daily clinical operations, streamline front-desk workflows, and foster a welcoming environment for our patients.

Key Responsibilities Operational Support:

Partner directly with the Office Manager to oversee daily clinic workflows, manage patient flow, and assist with staff scheduling and administrative assignments.

Patient Relations:

Serve as a primary point of contact for patient inquiries, managing check-ins, appointment scheduling, and patient onboarding with high empathy and professionalism.

Records & Compliance:

Maintain precise digital patient records, handle intake paperwork, and strictly enforce HIPAA guidelines and confidentiality regulations.

Issue Resolution:

Handle phone calls, resolve patient billing or scheduling concerns, and ensure a smooth front-office experience.

Weekend Coverage:

Work two Saturdays per month to support weekend clinic operations.

Qualifications & Skills Experience:

1+ years of experience in a medical or behavioral health office setting preferred.

Communication:

Exceptional phone etiquette, verbal communication, and strong interpersonal skills.

Organization:

Demonstrated ability to multitask, prioritize high-urgency tasks, and stay organized in a fast-paced environment.

Software:

Proficiency with Electronic Health Records (EHR) software, basic Microsoft Office/Google Workspace, and multi-line phone systems is a plus.

Reliability:

Strong work ethic, punctuality, and commitment to maintaining patient privacy. Benefits (Optional - Add what applies) Health / Dental / Vision Insurance Paid Time Off (PTO) & Paid Holidays 401(k) matching Professional growth opportunities How to Apply Please submit your resume along with a brief cover letter outlining your medical office experience and availability. (Valeo Behavioral Health is an Equal Opportunity Employer.)

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

Flexible schedule Health insurance

Work Location:

In person