Office Manager Location:

New Rochelle, NY Pay Rate:

$100,000 - 125,000

Hours Per Week:

Full-time (35-40 hours)

Location of Work:

on-site at office in

New Rochelle, NY Technical Skills:

Microsoft Office (Word, Excel, Outlook)

Position Overview:

We are seeking a highly organized and proactive Office Manager to lead daily office operations and serve as a key hub between our customers, field teams, and leadership. This role combines operations management, customer service leadership, and administrative oversight. What Success Looks Like (First 90 Days) Office operations run smoothly with clear systems and accountability Customer inquiries and follow-ups are handled promptly and professionally Billing, accounts receivable, and collections processes are organized and improving Administrative team is aligned, supported, and productive Leadership has improved visibility into key reports and office metrics

Key Responsibilities:

Oversee day-to-day office operations and administrative workflows Supervise and support administrative staff Serve as escalation point for customer inquiries Support customer service and inside sales efforts Assist with invoicing and oversee accounts receivable Manage collections and key account follow-ups Prepare client proposals and job documentation Support onboarding logistics for new employees Manage office supplies and vendors Provide reporting and data tracking support

Requirements:

5-10+ years of office management or administrative leadership experience Experience in a service-based or field operations environment preferred Proven ability to manage multiple priorities

Skills & Competencies:

Strong organizational and problem-solving abilities Excellent communication and interpersonal skills High attention to detail and follow-through Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to lead and prioritize Education Associate's or Bachelor's degree in Business Administration or related field preferred Equivalent experience will be considered IND2