An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Business Process Manager (All PHLY Offices) Tokio Marine North America (TMNA) Bala-Cynwyd, PA Job Details Full-time $138,400 - $154,700 a year 8 hours ago Benefits Health insurance Tuition reimbursement 401(k) matching Qualifications Six Sigma Green Belt Team leadership Supervising experience
Full Job Description Description Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Business Process Manager to join our team!
Summary:
Responsible for objective analysis, operational insights, recommending improvements and implementing changes across business units. Documents current state processes and helps to define the future state that will be enabled through technology and process changes. Works closely with IT and business unit SMEs to facilitate those technology or process changes. A typical day will include the following: Assisting in facilitating user acceptance testing. Supporting maintenance and improvements for business units in process change or application implementations. Observing current business unit processes or applications and implement best practices. Recommending small-scale IT or process improvement solutions to existing applications and processes. Articulating business goals and requirements. Making decisions about scope, schedule, methods, and resourcing for strategic projects. Creating business cases for strategic projects and measure success with relevant KPIs. Staffing and managing delivery teams (direct or matrixed) for strategic initiatives. Partnering with senior leadership to plan and execute strategic projects that significantly improve products, services, and operations companywide. Assessing and implementing organizational change.
Qualifications:
Bachelor's degree or equivalent experience. Minimum 10 years of Business process redesign or related experience. Minimum 3 years supervisory experience. Six Sigma Green Belt. Cert BA Professional. Pay Range $138,400-$154,700. Ultimate salary offered will be based on factors such as applicant experience and geographic location.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx
