Office Supervisor

Office Supervisor City of Virginia Beach•3.7 Virginia Beach, VA Job Details Full-time $46,904•$72,696 a year 3 hours ago Benefits Paid holidays Dental insurance Parental leave Life insurance Retirement plan Qualifications Post-trip inspection protocols Pre-trip inspection protocols Working with individuals with disabilities Leave management Staff scheduling Performing regular vehicle safety checks Bachelor's degree in business administration Fleet management High school diploma or GED Hiring Supervising experience Managing budgets in a finance role Bachelor's degree Team management Driving Medical billing Transportation planning Business Administration Logistics Training & development Senior level Business 2 years Bachelor's degree in logistics Staffing management Overseeing training Organizational budget management Customer complaint resolution Performance evaluation

Full Job Description Requisition ID:

49038

Work Location:

Human Services•

Municipal Center Pay Range:

G.21, $46,904.00•$72,696.00

Starting Salary:

Depending upon

Qualifications Work Schedule:

Monday•Friday 8am-5pm

Part Time Hours/Wk:

Job Open Date:

5/14/26

Application Deadline:

5/21/26

Job Duties:

The City of Virginia Beach Department of Human Services is seeking a talented DHS Transportation Supervisor to provide support to the Transpiration Division. The ideal candidate will have experience supervising a team of 20 more staff as well as previous experience with fleet management, Medicaid programs, and transportation of individuals with disabilities.

Duties:

Ensure delivery of safe, person-centered transportation services in coordination with direct service and supervisory program personnel. Maintain proper, budgeted staffing levels. Hire, train, evaluate and supervise a team of drivers, personal assistants, and office support staff. Review and submit timesheets and leave requests to ensure accurate and timely pay to employees. Oversee Medicaid billing for services and confirm accurate, compliant claims submission. Ensure that all city, state, and department policies and procedures are followed. Develop and oversee an internal system for investigating and reporting client incidents and accidents. Develop and oversee the implementation of Intake and Discharge procedures. Design efficient transportation routes and appropriately staff vehicles on those routes. Manage complex staffing schedule. Work with Fleet Management to ensure that all vehicles received regularly scheduled maintenance and remain in a safe operable state. Participate in annual budget development. Monitor actual activity against budget to meet revenue and expenditure targets. Tactfully, promptly, and effectively receive and respond to citizen complaints. Provide prompt, courteous customer service to internal and external customers. Perform driving duties as necessary. The City offers a generous benefits package , which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and paid leave.

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Office-Supervisor-01234.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.004245.1.pdf

Minimum Requirements:

MINIMUMS

High school or GED plus five (5) years, including one (1) in a supervisory capacity, in fields providing the required knowledge, skills and abilities and associated with such positions as administrative secretary or office manager; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

SPECIAL REQUIREMENTS

All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, nights, weekends, holidays, and overtime when required to meet operational needs.

Additional Requirements:

DMV Transcript:

Required CDL:

Not Required DOT History:

Not Required CPS Check:

Required Physical:

Required Respirator:

Not Required Polygraph Review:

Not Required Psychological Screening:

Not Required Attachments Required:

Resume Preferences:

Bachelor's degree in Business Administration, Logistics Management, or Transportation related field. Five (5) or more years of transportation experience. Three (3) or more years of experience transporting individuals with disabilities. Two (2) or more years supervisory experience (performance evaluations, progressive discipline, creating and managing FT and PT schedules, etc.) of 20 or more staff. Experience with Medicaid Billing. Experience with budgeting. Experience operating a 15 passenger or larger vehicles. Experience performing pre and/or post inspection of vehicles.

Special Instructions:

Please complete the application in its entirety and include your resume if required by the posting. Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process. You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

V RS Contribution:

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace:

The City of Virginia Beach maintains a drug free workplace.