Job Summary We are seeking a dedicated Manufacturing Administrative Specialist to support our production operations and ensure smooth administrative workflows within our manufacturing facility. This role involves managing various clerical and office management tasks, coordinating communication between departments, and maintaining accurate records. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive approach to handling confidential information. This position offers an opportunity to contribute to operational efficiency while supporting a dynamic manufacturing environment.

Responsibilities Essential Duties and Responsibilities:

Answer incoming calls

• Parts identification, service requests, and warranty. Check email for parts identification, questions, service request, warranty issues, claim status, manuals, orders from sales department and other misc. request Upload and download of serial numbers from Business Central to Global Warranty site Service request for warranty
• Ship date/install date verification, customer contact information, address and phone number in Global Warranty Warranty claim process
• Review for warranty coverage, parts shipped and used and possible RMAs.

Approval of claims, claim log Notifications to service agents and customers Answer inquiries from dealers, sales reps, consultants, chefs, and restaurant owners and prepare/enter quotes Assist with scheduling and coordinating Performance Checks, Start-ups, and installations Assist with reporting Entering warranty parts orders

Pay:

$24.00

• $28.

00 per hour

Work Location:

In person