Job Description Help for Job Description. Opens a new window. Administrative Support Assistant Trainee A1 Live Scan Collection Inc. is seeking a motivated Administrative Support Assistant Trainee to provide comprehensive administrative support across all operational areas at our DeLand location. This position provides structured on-the-job training over 11 months in customer service, document management, scheduling, office operations, and business support for our fingerprinting, background check, and drug testing services. The trainee will develop skills in front desk operations, applicant intake, financial processing, and general office administration to support both A1 Live Scan Collection and Direct Mail & Shipping operations. Responsibilities include greeting customers and answering phone calls, emails, and walk-in inquiries with professionalism. Scheduling appointments and maintaining accurate customer records using Square Appointments. Processing documents, scanning, printing, copying, faxing, and organizing physical and digital files. Assisting with Live Scan fingerprinting intake, identity verification, and applicant processing. Supporting drug testing collections by preparing chain-of-custody documentation and entering data into FormFox. Processing shipping and mailing transactions for USPS, UPS, FedEx, and DHL. Assisting with mailbox services, packaging, passport photos, and printing. Processing payments using the POS system and maintaining financial records. Monitoring office supplies and inventory for both businesses. Assisting with marketing initiatives, Google Business Profile updates, and community outreach. Maintaining a clean, organized, and professional work environment. Following all company policies, safety procedures, and regulatory requirements. Performing other administrative and operational duties as assigned.