SUMMARY We are currently seeking a qualified Administrative Assistant to support the Harbor Village Apartments located in the Honolulu area. Individual will be responsible for receiving and processing rental applications from prospective tenants, review & qualify applicants according to project regulations, policies & procedures and perform annual recertifications to assure compliance with project requirements for occupancy eligibility, and more.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following:
Occupancy Duties :
Provide rental application materials to prospective tenants. Screen applications for accuracy and eligibility With proper approval, deny or accept housing applications and document these actions on property waiting list Monitor and update property waiting list Contact, interview and qualify prospective applicants for vacancies. Initiate and schedule move ins with Resident Manager Verify income and assets for applicants & residents Prepare Tenant Data Sheet and set up new account for new residents. Prepare change requests for rental adjustments and validate coupons for accuracy prior to it being sent out. Review Yardi accounts for accuracy, correct accounts as necessary. Generate various reports from the Yardi System. Other duties as assigned.
General Duties:
Assist property manager with the orientation, preparation of rental agreements/addendums and signing of Residential tenants. Composes and types routine correspondence. Files correspondence and other records. Answers calls and provides information to callers or inquiries regarding availability of rental units at project. Makes copies of correspondence or other printed matter. Prepares outgoing mail for project. Maintain office supplies, records and inventory at project. Enter and delete rental ads as directed by the property manager, check ads to make sure that they are running as ordered. Cut out ads and place in binder. Responsible for refilling paper for on-site office equipment: facsimile machine, copier and printers in the immediate area. Corresponding by phone and in person with various tenants and vendors. Assist with certifications.
Requirements:
College degree preferred but not required Knowledge of Microsoft Applications Typing minimum of 55 WPM preferred Excellent Customer Service skills Organized and detail Oriented Effective Communication Skills (verbal and written) We offer excellent Benefits including Employee Paid Medical and Dental, Paid Time Off and much more. We are an