Resident Coordinator Bus Dudes Property Management | Southeast Idaho Bus Dudes Property Management is looking for an organized, friendly, and dependable Resident Coordinator to join our team. This position serves as the front-line contact for our residents, applicants, owners, vendors, and HOA communities. The ideal candidate is a strong communicator who enjoys working with people, stays organized, takes ownership of their responsibilities, and can confidently manage multiple tasks throughout the day. Responsibilities Answer incoming phone calls, emails, and text messages Greet and assist residents, applicants, vendors, and visitors Receive and accurately document resident payments Track monthly rent payments and outstanding balances Track and reconcile Idaho Housing and other housing assistance payments Assist with utility tracking and resident utility coordination Process rental applications and collect required documentation Respond to rental leads and follow up with prospective residents Direct calls, questions, and concerns to the appropriate team member Process and distribute incoming and outgoing mail Assist with HOA communications, homeowner questions, notices, and follow-up Maintain accurate resident and applicant information in AppFolio Document communications and follow up on outstanding tasks Provide general administrative support to the property management team What We're Looking For Excellent customer service and communication skills Strong organization and attention to detail Professional and friendly phone presence Ability to handle money and payment information accurately Comfortable handling difficult conversations professionally Strong computer skills and ability to learn new software Ability to prioritize and manage multiple responsibilities Dependable, accountable, and able to follow tasks through to completion Property management, leasing, administrative, or customer service experience is preferred AppFolio experience is a plus About Bus Dudes Property Management We manage residential, multifamily, commercial, HOA, and self-storage properties throughout Southeast Idaho. Our mission is "Empowering People to Live Their Dreams." Our team operates around five core values: We Care, We Take Ownership, Open & Honest Communication, Growth Minded, and We Strive for a 5-Star Experience. If you are organized, enjoy working with people, and want to be part of a growing property management company, we would love to hear from you.

Pay:

$12.00 - $17.00 per hour Expected hours: 40.0 per week

Work Location:

In person