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Front Desk Assistant
Career Insights for Front Office Assistant
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Based on Louisiana data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$34,870 / year median in Louisiana
+3% projected growth
Job Description
Job Summary We are seeking a proactive and personable Front Desk Assistant to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills Manage incoming calls, direct inquiries appropriately, and take detailed messages when necessary Perform clerical tasks such as data entry, filing, proofreading, and word processing using Microsoft Office tools Assist with calendar management and scheduling appointments for staff or clients Maintain organized front desk area, including managing office supplies and ensuring cleanliness Support office management activities by handling mail distribution, document preparation, and basic administrative tasks Requirements Bilingual proficiency is highly desirable to effectively communicate with diverse clients and visitors Proven experience in office management or administrative support roles with strong organizational skills Demonstrated proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer literacy Previous office experience involving clerical duties such as data entry, filing, and proofreading Excellent customer service skills with a friendly demeanor and professional phone reception abilities Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Experience with multi-line phone systems and phone etiquette is preferred Personal assistant or calendar management experience is a plus Ability to handle confidential information discreetly and maintain professionalism at all times Join our team as a Front Desk Assistant to be the first point of contact for our organization! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming atmosphere while supporting essential office functions. This paid role offers valuable experience in office management and customer service within a vibrant work environment.