Office Assistant

Position Details Position Title:

Office Assistant Employment Type:

Full-Time, W-2

Schedule:

Monday-Friday, 9:00 AM-5:00

PM Location:

In-person, Carver, Massachusetts Compensation:

$22-$24 per hour based on experience and qualifications About Guiding Light Psychiatry Guiding Light Psychiatry is a growing outpatient mental health practice providing psychiatric care to children, adolescents, and adults throughout Massachusetts. Our practice is committed to delivering compassionate, patient-centered care within a supportive and professional environment. We are seeking a dependable, organized, and compassionate Office Assistant to support the daily operations of our office and contribute to a positive patient experience. Position Summary The Office Assistant will support both administrative and clinical office workflow within a outpatient psychiatric practice. This role requires professionalism, strong interpersonal skills, attention to detail, and the ability to multitask effectively in a healthcare environment. The ideal candidate is reliable, personable, organized, and comfortable interacting with patients of all ages while maintaining confidentiality and professionalism. Administrative Responsibilities Welcome and check in patients in a professional and compassionate manner Obtain and document patient vital signs including blood pressure, pulse, height, weight, and temperature when appropriate Prepare patients for appointments and notify providers of patient arrival Assist with maintaining organized and accurate patient records within the EHR Schedule and confirm patient appointments Assist patients with intake forms and office paperwork Maintain cleanliness and organization of office and clinical spaces Scan, fax, upload, and organize clinical documentation Communicate professionally with pharmacies, schools, and outside providers when needed Assist with general administrative and office support duties Support providers and office operations to ensure efficient patient flow throughout the day Experience with prior authorizations a plus Qualifications Previous experience in a medical office, mental health office, healthcare setting, or administrative role preferred Medical assistant experience is a plus Comfortable obtaining and documenting basic vital signs Strong organizational and multitasking abilities Excellent communication and interpersonal skills Ability to maintain professionalism and confidentiality Comfortable using computers, email, and electronic health record systems Ability to work independently and collaboratively within a team environment High school diploma or equivalent required Benefits Full-time stable schedule Paid sick time 401(k) plan available Supportive and collaborative work environment Compensation Competitive hourly compensation based on experience and qualifications. Expected range is approximately $22-$24 per hour depending on prior medical office, mental health, administrative, or medical assistant experience. How to Apply Please submit your resume and a brief introduction outlining your experience and interest in joining our team.

Email:

Jmurphy@GLPsych.org

Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) Paid time off

Work Location:

In person