Schedule:

This role is FT, 40 hours. Will be working Monday

Friday, 8:30am
5pm or 9am
5:30pm.

Location:

330 BAKER

AVE CONCORD, MA

Primary Responsibilities:

Schedule and manage patient appointments across MyHealth, phone, and in-person channels; confirm and reconcile data in the EMR Greet patients, monitor waiting areas, and verify check-ins while ensuring accurate patient information Coordinate check-out process, including scheduling follow-up appointments and processing referrals Handle administrative tasks such as completing forms, obtaining prior authorizations, and maintaining updated department documents Provide compassionate customer service by answering inquiries, making outreach calls, and resolving patient concerns promptly Will be expected to manage a high-volume site within a team environment What are the reasons to consider working for UnitedHealth Group? Put it all together

competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED 1+ years of customer service experience

Preferred Qualifications:

Associate's degree or completion of a medical office administration program Experience with electronic medical records (EMR) or ability to quickly learn EMR systems Previous experience with prior authorizations Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16

$29 per hour based on full-time employment.

We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes

an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug

free workplace.

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