Job Overview We are seeking a professional, organized and customer-focused Administrative Assistant to strengthen our property management team. The Apartment Administrative Assistant assists daily operations of the apartment community by providing administrative, resident‑facing, and organizational support. This role ensures smooth office operations, excellent customer service, and timely coordination with maintenance, leasing, and property management teams. Duties and Responsibilities Customer Service

• Greet residents and visitors, respond to inquiries, handle complaints professionally, and maintain professional and timely communication. Office Administration
• Answer phones, respond to emails, maintain filing systems and daily office workflow. Leasing Assistance
• Support leasing efforts by scheduling tours, preparing lease packets, processing applications, and maintaining communication with housing agencies. Maintenance Coordination
• Log work orders, communicate with maintenance staff, follow up on completion. Record Management
• Maintain resident records and compliance documents in files and property management software with accuracy and confidentiality. Communication — Draft notices, send community updates, assist with newsletters, and post announcements. Financial Support — Collect rent payments, issue receipts, and log transactions. Required Skills and Qualifications Customer Service
• Friendly, patient, and solutions‑oriented communication. Organization
• Ability to manage multiple tasks, deadlines, and office systems. Technology Proficiency
• Familiarity with property management software (e.g., Yardi), Microsoft Office Suite (Word, Excel, Outlook), and digital filing. Attention to Detail
• Accurate data entry, record‑keeping, and documentation. Problem‑Solving
• Ability to resolve resident issues and support staff efficiently. Professionalism
• Reliable, punctual, and able to maintain confidentiality. Team Oriented
• Ability to work independently and collaboratively with property staff.

Bilingual abilities (English and Spanish) are highly desirable to enhance client interactions and team collaboration. Join us to be part of a team of dedicated individuals who are eager to contribute their skills in a fast-paced environment while supporting our mission of delivering outstanding service every day. Equal opportunity employer.

Pay:

$21.00

• $23.00 per hour Expected hours: 16.0
• 20.

0 per week

Benefits:

Flexible schedule

Work Location:

In person