Permit Technician

Join the City of Chaska's as a Permit Technician and play a key role in supporting the growth and development of our community. The Permit Technician performs administrative, technical, and customer service functions in support of the Building Inspections division of the Community Development department. The position serves as a primary point of contact for residents, contractors, businesses, and other stakeholders while supporting efficient department operations and compliance with applicable codes, ordinances, and policies. First review of applications will be on May 21, 2026. 1. Permit Processing and Issuance Processes and administers permits in accordance with applicable codes, ordinances, and departmental procedures. Intake, review, process, and issue permits. Collect permit fees and process payments. Maintain permit records and permit tracking systems. 2. Inspection Scheduling and Coordination Coordinates inspection activities and supports inspection operations. Schedule inspections and maintain inspection calendars. Provide inspection-related information to customers and staff. 3. Customer Service and Public Assistance Provides customer service and serves as primary public contact for the department. Respond to inquiries by phone, e-mail, and in person. Assist customers with permits, zoning, ordinances, and property information. Route inquiries to appropriate staff for resolution. 4. Administrative and Records Management Support Performs administrative support duties for department operations and compliance. Prepare reports, certifications, and related documentation. Process daily financial transactions and deposits. Support departmental reporting and website updates. 5. Planning and Zoning Administrative Support Provides administrative assistance to the Planning Division. Assist with public hearing notices and planning communications. Maintain Planning Commission case files and records. Support planning-related recordkeeping and database updates. Provide administrative support for planning activities and projects. 6. Permitting Software and Systems Administration Supports the operation and maintenance of permitting software systems. Maintain permitting software operations and user access. Ensure accurate data entry and system records. Assist staff with software-related functions and troubleshooting. Support system organization and record accuracy. 7. Team Collaboration and Department Support Supports departmental operations through teamwork and general administrative assistance. Coordinate with department staff and other City departments. Support daily operations under direction of the Senior Permit Technician. Assist with departmental projects and operational needs. Perform other related duties as assigned. Education and Experience High School Diploma or G.E.D. Three years of work experience in administrative support or customer service, preferably in a municipality Other Required Knowledge, Skills, and Abilities Ability to become proficient with the City's permitting software at a system administrator level. Professional and appropriate responsiveness when interacting with the public Proficiency with Microsoft Office (including Excel spreadsheets) Knowledge of building permit software or ability to obtain Attention to detail and accuracy Ability to work independently and complete complex projects Demonstrated skill in spelling, grammar, mathematics and computer applications Ability to communicate effectively, efficiently and professionally Excellent organization and customer service skills Possession of, or ability to obtain a state permit technician certification is a plus Ability to speak a language in addition to English, in particular Spanish is a plus

EQUIPMENT USED

Computer, office machines

MENTAL & PHYSICAL DEMANDS/WORKING CONDITIONS

Mental Effort Significant attention to detail Responding to the public in answering questions and explaining processes Ability to multitask and prioritize competing priorities and project needs Physical Requirements Sitting/standing at computer for extended periods of time Varying and some prolonged periods of bending, stooping, reaching Working Conditions Office environment