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RH
Robert Half
Review Coordinator
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Minnesota data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$44,971 / year median in Minnesota
-8% projected decline
Job Description
We are looking for a Review Coordinator to support administrative review activities in Minnesota. This contract position is well suited for someone who can balance accuracy, service, and timely follow-through while working with healthcare-related requests and documentation. The role focuses on coordinating reviews, managing service inquiries, and ensuring work aligns with internal procedures and regulatory expectations.
Responsibilities:
- Coordinate incoming review and referral requests, confirm required information is complete, and route items for appropriate follow-up.
- Enter, update, and maintain case details in internal systems with a high degree of accuracy and timeliness.
- Research service requests, prior authorization materials, and supporting records to help ensure informed review outcomes.
- Communicate with internal teams and external contacts to resolve missing information, clarify submissions, and provide attentive service.
- Monitor assigned workloads, prioritize urgent items, and support triage activities to keep reviews moving efficiently.
- Apply department guidelines, health plan requirements, and accreditation standards when handling non-clinical review processes.
- Track status changes, document actions clearly, and prepare complete records for audit readiness and reporting needs.
- Assist with workflow improvement efforts by identifying delays, supporting process optimization, and promoting consistent administrative practices.