Business Assistant Dental Care at Leland Town Center Leland, NC Job Details Full-time $18

•$21 an hour 6 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Teamwork HIPAA compliance HIPAA Medical scheduling Attention to detail Healthcare privacy protection Organizational skills Managing patient records Full Job Description Business Assistant

•Dental Care at

Leland Town Center Pay:

$18

•21/hour Dental Care at Leland Town Center is looking for a motivated, personable Business Assistant to join our team. Our Business Assistants play an essential role in maintaining a refined patient experience while helping our clinical team and office operate smoothly. We're looking for someone who is dependable, organized, eager to learn, and enjoys working with people. Dental experience is valuable, but just as important are a positive attitude, strong communication skills, attention to detail, and a willingness to grow with the team. Why Join Our Team? At Dental Care at Leland Town Center, patients come first. We want every interaction to feel welcoming, organized, professional, and personal. We believe great patient care starts with a great team. That means investing in our people. Here you'll join a supportive, team-oriented office where you'll have opportunities to learn new skills, take on greater responsibility, and grow professionally . Whether you already have dental experience or are looking to build your career in the field, we provide structured support to help you succeed.

As a Heartland-Supported Dental office, team members have access to extensive training and professional-development resources. Heartland Dental was recognized by Newsweek as one of America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These honors followed a nationwide review involving 1.5 million employees across large and mid-sized companies, with Heartland Dental receiving a five-star rating for both awards. More About the Role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivable Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay About Dental Care at Leland Town Center Dental Care at Leland Town Center, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a team that thrives on collaboration, communication, and community Located in Leland, we are in an easy location to main highways, tons of restaurants and a short distance to both downtown and the beach Minimum Qualifications Experience working in a fast-paced and patient-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the states of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Pay:

$18.00

•$21.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person