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HOLIDAY INN EXPRESS &SUITES

Front Desk Staff

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Job Description

Job Overview We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and vibrant workplace. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Answer multi-line phone systems promptly, professionally, and courteously, practicing excellent phone etiquette Manage incoming calls, direct inquiries appropriately, and take detailed messages when necessary Handle all aspects of office management including scheduling appointments, maintaining visitor logs, and organizing mail distribution Perform clerical tasks such as data entry, word processing, proofreading documents, and maintaining organized files Support administrative functions by managing supplies inventory and coordinating with other departments for office needs Assist with client communication and support tasks to enhance customer experience and satisfaction Qualifications Bilingual skills are highly desirable to effectively communicate with diverse clients and team members Proven experience in office management or administrative support roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with excellent computer literacy and typing skills Previous office experience involving multi-line phone systems, phone reception duties, and clerical responsibilities Strong customer service orientation with the ability to handle phone inquiries professionally and courteously Demonstrated attention to detail in proofreading, data entry, and document management Excellent time management skills with the ability to prioritize tasks efficiently Personal assistant or front desk experience is a plus but not required; training will be provided for specific duties Join our team as a Front Desk Staff member where your enthusiasm and professionalism will make a lasting impact. We value proactive individuals who thrive in fast-paced environments and are eager to support our organization's success through exceptional office management and client communication.
Pay:
$16.00 - $18.00 per hour
Work Location:
In person