Administrative Assistant

Administrative Assistant GFC Concrete Coatings & Dayton Designer Closets Position Overview GFC Concrete Coatings and Dayton Designer Closets are seeking a detail-oriented and organized Administrative Assistant to support daily operations across two growing companies in the home improvement and construction industries. This role is responsible for office administration, customer communication, payroll support, scheduling, reporting, lead management, and operational coordination while helping maintain efficient workflows across both organizations. The ideal candidate is proactive, dependable, customer-focused, and comfortable managing multiple priorities in a fast-paced environment. Key Responsibilities Shared Responsibilities

• Answer and direct incoming phone calls and assist walk-in customers
• Provide excellent customer service and maintain professional communication with clients Process payroll and support employee administrative needs
• Assist with interviewing, hiring, and onboarding new team members
• Maintain office operations, including ordering and stocking office and restroom supplies
• -Manage incoming leads and customer follow-up communication
• Work within two separate CRM systems, including Builder Prime for GFC Concrete Coatings and Hubspot used by Dayton Designer Closets
• Support daily administrative functions to ensure smooth business operations
• Maintain organized records, files, and documentation across both companies GFC Concrete Coatings Responsibilities
• Prepare and track marketing reports and lead cost analysis
• Process signed contracts and customer deposits
• Coordinate and schedule project installations
• Organize and streamline incoming repair requests and service details
• Assist with operational workflow and customer communication throughout projects
• Work closely with the Operations Manager and Supervisor to ensure daily operations run smoothly and efficiently
• Support scheduling coordination between customers, sales staff, and installation crews
• Assist with occasional evening or weekend lead and customer management duties, which typically do not exceed one hour per day
• Respond to customer inquiries and incoming leads outside normal business hours as needed
• Company cell phone provided for work-related communication Dayton Designer Closets Responsibilities
• Manage QuickBooks entries and financial categorization
• Assist with profit and loss (P&L) reporting
• Track and organize lead reporting metrics
• Support financial and administrative reporting functions Maintain accurate financial and operational records Qualifications
• Previous administrative assistant or office management experience preferred
• QuickBooks management experience required
• Strong organizational skills with attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize responsibilities effectively
• Proficiency with Microsoft Office and Google Workspace
• Comfortable working in a fast-paced environment with shifting priorities
• Experience in construction, home services, or home improvement industries is a plus Professional, dependable, and team-oriented attitude Skills & Competencies
• Proficient in Microsoft Office and Google-based systems
• Customer service and communication
• Scheduling and coordination
• Payroll and administrative support
• Financial organization and reporting
• Time management and problem-solving
• Attention to detail and accuracy
• Ability to maintain confidentiality and professionalism Compensation & Benefits
• Competitive pay based on experience
• Company-provided cell phone
• Opportunities for growth within two expanding companies Supportive and team-oriented work environment

Pay:

$19.00

• $22.

00 per hour

Benefits:

Paid time off

Experience:

Previous administrative assistant or office management: 1 year (Preferred) QuickBooks management: 1 year (Preferred)

Work Location:

In person