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Peterson CAT

Service Coordinator

Pay: $33–$39/hr

Posted: 1 week ago

Location: Eugene, OR (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/7/2026

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Based on Oregon data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$50,640 / year median in Oregon

-2% projected decline

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Job Description

Service Coordinator Peterson

CAT - 3.3

Eugene, OR Job Details Full-time $33 - $39 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer communication Full Job Description Peterson Cat has a need for a Service Coordinator at our Eugene, OR location. SUMMARY This position performs quoting functions, dispatch of undercarriage management specialist and coordination between parts, service and sales departments regarding machine repairs.

ESSENTIAL JOB FUNCTIONS

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Works with shop foreman, service supervisor, and parts department to acquire needed information to prepare service quotes for customers. Performs service department quoting activities. Coordinate all department labor needs as requested by internal & external customers. Communicate with customers regarding service activities including reviewing jobs, invoices & making recommendations for future repairs/maintenance. Respond to after-hours request for Service. In person, or over the phone, gather information to answer questions related to quotes. Creates additional charge quotes after service repair work has been started. Supports the customer quoting process of the local Product Support Sales Representative. Formats the quote in a manner conductive to DBS for purposes of open work orders to match quotes. Follow the work order parts in progress to ensure work matches the quote. Maintains punctual, regular, and predictable attendance.

QUALIFICATIONS

Associates Degree from a fully accredited college or technical school; and a minimum of five years of directly related experience in parts or sales, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. #INDL Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Pay:

$33.00 - $39.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance