Exposure It is the largest real estate media company in Western Pennsylvania. We photograph, film, and fly drones over 400+ homes a month for 1,900+ agents, and we deliver every one of them the next morning. We are a team of 18 that started as two people with cameras. We are hiring an Administrative Assistant to run our office. This is the person who answers the phone, schedules the shoots, checks the photos before they go out, sends the invoices, and keeps the whole operation moving. You will work directly with the two co-founders and alongside our Lead Photographer. Pay is $46,000 to $52,000 per year based on experience, plus a quarterly performance bonus of up to $5,000 a year. Monday through Friday, days only. No nights, no weekends.

WHAT YOU WILL DO 1.

Answer the main phone line, texts, and the office inbox. You are the first voice our clients hear. 2. Schedule and coordinate photo shoots for our photographers. 3. Quality check photos, videos, and 3D tours before they are delivered. 4. Deliver media to clients each morning and send follow-up emails. 5. Issue invoices and follow up on unpaid ones. 6. Support our photographers in the field when something changes on site. 7. Work with our overseas editing team on turnaround and revisions. 8. Keep our systems and client records accurate. 9. Help the founders with projects, team events, and the things that keep an office running.

WHO WE ARE LOOKING FOR 1.

Two or more years in customer service, office administration, or a coordinator role. Real estate, photography, or a service business is a plus, not a requirement. 2. Exceptional attention to detail. You catch the typo, the wrong address, the missing photo. 3. Organized under volume. Twenty things moving at once does not rattle you. 4. Calm and friendly on the phone, especially with someone who is frustrated. 5. Comfortable learning software. You have used a CRM or scheduling tool, and you pick up new systems quickly. 6. Reliable. Deliveries go out by 10:30 every morning. That only works if you are here.

WHERE THIS GOES

We are not hiring someone to sit in this seat forever. The person who runs the office well, finds what is broken, and fixes it grows into our Operations Manager. The bonus is tied to the results you own: on-time deliveries, response times, and clean invoicing. If you want a job where doing it well leads somewhere, this is that job.

WHAT WORKING HERE IS LIKE

Small, fast company that acts like a bigger one. Documented processes, modern tools, and a team that has been together for years.

We invest in our people:

training days, gear upgrades, promoting from within. The co-founders are in the office and available. If you bring a good idea with a plan, it usually gets a yes. Real estate has a rhythm. Spring and summer are busy. Winter is when we improve things.

COMPENSATION AND BENEFITS

Salary of $46,000 to $52,000 per year, depending on experience Quarterly performance bonus up to $5,000 per year 401(k) with company match Paid vacation, sick time, and six paid holidays Monday to Friday, day shift, no nights or weekends Annual review with a defined path to Operations Manager

HOW TO APPLY

Apply through Indeed and answer the three questions. We read every answer. Short and specific beats long and generic. We move quickly and we will tell you where you stand. Exposure It Real Estate Media is an equal opportunity employer.

Pay:

$46,000.00 - $52,000.00 per year

Benefits:

401(k) 401(k) matching Paid time off Retirement plan Application Question(s): Tell us about a time you improved something at work without being asked to. What was the problem, what did you do, and what changed? (Deal breaker if blank) It is 7:15 AM. A photographer calls out sick with six shoots today, two of them for our highest-volume agent. Our Lead Photographer is already on a shoot. What are the first three things you do? A client emails at 4:55 on a Friday. Their photos went out this morning but they say two rooms are missing and the listing goes live Monday. Write the reply you would send.

Experience:

Customer service: 2 years (Required) Organizational skills: 2 years (Required) Attention to detail: 2 years (Required) Phone etiquette: 2 years (Required) CRM software: 1 year (Preferred)

Work Location:

In person