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RH
Robert Half
Administrative Assistant
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Pennsylvania data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$44,772 / year median in Pennsylvania
-20% projected decline
Job Description
Our client, a growing HVAC services company, is seeking a professional and customer-focused Administrative Assistant to join their team on a contract-to-hire basis. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering exceptional customer service. The Administrative Assistant will serve as the first point of contact for customers, vendors, and contractors while supporting daily office operations. The successful candidate will be highly organized, detail-oriented, and comfortable managing multiple priorities throughout the day. Key Responsibilities Answer and route incoming phone calls professionally and efficiently
Coordinate and communicate with contractors, technicians, and customers
Respond to general inquiries regarding services, appointments, and company information
Process invoices and assist with accounts payable-related administrative tasks
Maintain accurate records and filing systems
Schedule appointments and update service calendars as needed
Assist with data entry and administrative reporting
Provide excellent customer service and resolve issues in a timely manner
Support various office functions and special projects as assigned
- Prior experience in an administrative support, office assistant, or receptionist role.
- Ability to handle a high volume of inbound calls with professionalism and strong customer service skills.
- Proficiency in data entry with close attention to accuracy and detail.
- Comfortable performing general office tasks, including filing, document handling, and record maintenance.
- Strong verbal and written communication skills with the ability to interact effectively with staff and visitors.
- Reliable organizational skills and the ability to manage multiple priorities in a busy office environment.