An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
Administrative Assistant Alliance Roofing - 3.9 Hilton Head Island, SC Job Details Full-time From $17 an hour 2 days ago Qualifications Computer operation Email customer support Phone communication Customer service Service scheduling Collaborating with government agencies Administrative experience High school diploma or GED Client database systems Documentation tools Productivity software Customer information system software Cross-functional communication Office phone management Quality data entry Time management Customer data entry
Full Job Description About Alliance Roofing:
Alliance Roofing is a leading local roofing contractor serving Hilton Head Island and the surrounding areas. With a commitment to excellence, we provide top-notch roofing services. Our team is dedicated to quality workmanship, professionalism, and customer satisfaction.
Position Overview:
Alliance Roofing is seeking a highly motivated and organized Administrative Assistant to join our team. The successful candidate will play a crucial role in supporting day-to-day office operations and ensuring smooth communication between various departments. This is a full-time position offering a great opportunity to work in a dynamic and growing company.
Administrative Assistant:
Job Duties and Responsibilities Answer incoming phone calls promptly and professionally Respond to customer questions and direct calls to the appropriate team member Complete new-client intake forms and accurately enter customer information Schedule inspections, appointments, and service visits Coordinate schedules with customers, inspectors, technicians, and internal staff Prepare, send, and track customer invoices Process payments and follow up on outstanding balances as needed Prepare and submit permit applications to the appropriate jurisdictions Monitor permit status and maintain accurate permitting records Order required inspections and track them through completion Communicate inspection requirements, schedules, and results to customers and team members Send professional emails and provide customers with timely updates Maintain accurate customer, project, permit, and inspection records in the CRM Upload, organize, and manage digital documents Follow up with customers, municipalities, inspectors, and vendors Assist with general administrative duties, data entry, reporting, and office organization Identify scheduling or documentation issues and help resolve them efficiently Protect confidential customer and company information Provide dependable administrative support while managing multiple priorities and deadlines Required Skills and Qualifications Superior customer service skills and a customer-focused attitude Excellent telephone etiquette and call-handling skills Strong written and verbal communication skills Proficiency with CRM systems and accurate data entry High level of digital literacy and confidence learning new software Strong organizational and time-management skills Excellent attention to detail and commitment to accuracy Ability to prioritize tasks and manage multiple projects simultaneously Professional, courteous, and dependable demeanor Ability to communicate effectively with customers, coworkers, inspectors, and government agencies Strong follow-through and problem-solving abilities Proficiency with email, online scheduling tools, digital documents, and standard office software Ability to work independently and collaboratively in a fast-paced environment
Qualifications:
High school diploma or equivalent Proven experience as an administrative assistant or in a similar role is a plus Strong computer skills Excellent organizational and multitasking abilities Strong communication skills, both written and verbal Detail-oriented with a high level of accuracy Experience scheduling in a service industry is a plus How to
Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to . Please include "Administrative Assistant Application" in the subject line. Alliance Roofing is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
