Faxing Full Job Description Position Title:

Administrative Assistant Employment Status:

Part-Time Hours:

25 hours per week

Schedule:

9:00 a.m. - 3:00 p.m.

Lunch:

12:00 p.m. - 1:00 p.m.

Reports To:

Office Manager and/or Lead Dietitian /

Director of Operations Location:

4502 N Cage Blvd, Pharr, TX 78577 POSITION SUMMARY The Administrative Assistant is an important part of the Nourished & Bloom Nutrition Consults team and is often one of the first points of contact for clients, healthcare providers, community partners, and members of the community. This position is responsible for providing a welcoming, professional, and positive experience while supporting the daily administrative operations of Nourished & Bloom Nutrition Consults. The Administrative Assistant will assist with phone communication, scheduling, insurance benefit verification, administrative tasks, healthcare provider and community outreach, marketing initiatives, social media, and community engagement. The Administrative Assistant plays a key role in creating this experience from the very first phone call, email, scheduling interaction, or community encounter.

ESSENTIAL RESPONSIBILITIES 1. FRONT OFFICE & PHONE RESPONSIBILITIES

The Administrative Assistant will: Answer incoming phone calls professionally and courteously. Make outbound calls as needed. Return calls within 24 hours. Take accurate messages. Route calls to the appropriate team member. Monitor voicemail. Monitor incoming emails and respond appropriately. Monitor faxes daily. Fax information as needed. Communicate professionally with clients, healthcare providers, facilities, insurance companies, and community partners. Maintain a welcoming and professional tone in every interaction. Complete other administrative duties as assigned. 2.

CLIENT SCHEDULING

The Administrative Assistant will assist with: Scheduling, confirming appointments, rescheduling appointments when necessary. 3.

INTAKE PAPERWORK

The Administrative Assistant is responsible for helping ensure that required intake paperwork is completed prior to appointments. 4.

INSURANCE BENEFIT VERIFICATION. 5. CLAIM-RELATED INSURANCE CALLS 6. HEALTHCARE PROVIDER & COMMUNITY OUTREACH

The Administrative Assistant will assist Nourished & Bloom Nutrition Consults in developing and maintaining professional relationships with healthcare providers and community organizations. 7.

COMMUNITY EVENTS

The Administrative Assistant will represent Nourished & Bloom Nutrition Consults at appropriate community events. The employee is estimated to attend approximately one community event per month. 8.

MARKETING RESPONSIBILITIES

The Administrative Assistant may assist with marketing initiatives for Nourished & Bloom Nutrition Consults. Assisting with basic flyers. Assisting with marketing initiatives using Canva, when needed. Assisting with event materials. Supporting community outreach campaigns. Supporting other approved marketing initiatives. 9.

SOCIAL MEDIA & CONTENT CREATION

The Administrative Assistant may assist with Nourished & Bloom Nutrition Consults' social media and content initiatives. 10.

ADMINISTRATIVE RESPONSIBILITIES

The Administrative Assistant will assist with: Monitoring faxes. Monitoring emails. Responding to emails. Faxing information to healthcare providers and community partners. Organizing administrative information. Maintaining accurate records. Assisting with referral information. Assisting with office organization. Supporting daily office workflow. Completing other administrative duties as assigned. 11.

REQUIRED LANGUAGE PROFICIENCY

The Administrative Assistant is required to be able to: Speak, read, and write both English and Spanish. Bilingual communication is an important part of serving the clients and communities of Nourished & Bloom Nutrition Consults. 16.

CONFIDENTIALITY & PRIVACY

Must follow HIPAA and applicable privacy requirements. 17.

OTHER DUTIES

Other job duties may be assigned by the Lead Dietitian / Director of Operations, Office Manager, or Practice Owner as needed.

Pay:

$9.50 - $10.00 per hour

Language:

Spanish (Required) English (Required) Ability to

Commute:

Pharr, TX 78577 (Required) Willingness to travel: 25% (Required)

Work Location:

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