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Doggett Freightliner

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Pharr, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/23/2026

Career Insights for Customer Service Representative (General)

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Based on Texas data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Customer Service Representative Doggett Freightliner - 3.3 Pharr, TX Job Details 18 hours ago Qualifications Live chat Customer follow-ups Customer records maintenance Email customer support Phone communication Customer order taking Logistics customer service Client inquiry handling Incident Escalation Post-sales issue resolution Accurate transaction records management High school diploma or GED Customer engagement Order issue resolution Cross-functional collaboration Associate's degree Communication skills Email support Entry level Cross-functional communication Customer data entry

Full Job Description Customer Service Representative Location:

Pharr, TX 78577 Job Description We are seeking a dedicated and personable Customer Service Representative to join our team in Pharr, TX. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist customers with product information, order placement, and tracking. Resolve customer complaints and issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to ensure customer satisfaction. Follow up with customers to ensure their issues are resolved. Identify and escalate priority issues to the appropriate teams. Qualifications High school diploma or equivalent; associate or bachelor's degree is a plus. Previous experience in customer service or related field preferred. Excellent communication and interpersonal skills. Ability to handle stressful situations with professionalism and patience. Strong problem-solving skills and attention to detail. Proficient with computers and customer service software. Ability to work flexible hours as needed. How to Apply If you are passionate about helping customers and want to be part of a dynamic team, please submit your resume and cover letter to our HR department.