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The Pawms Pet Resort - Tuscaloosa

Experienced Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$31,736 / year median in Alabama

+9% projected growth

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Job Description

You must fill out the custom questions to be considered !! Seeking a part time candidate with availability on Tuesday/Thursday from either 6:45am-1pm or 12pm-6pm and weekends The Pawms is looking for team members that can meet the following requirements while consistently providing the highest level of care, love and fun for our furry friends. Must LOVE dogs…and, upon successful completion of training, you can even bring YOUR dog to work with you. What a bonus!
Duties and Responsibilities:
  • You are the face of The Pawms Pet Resort, so you're in charge of greeting everyone who walks in or out of The Pawms.
  • Must be comfortable in basic dog handling skills such as leashing and unleashing a dog.
  • Gather information to customize a customers daycare, boarding, grooming, or bathing services and (feeding, medications, or any special needs the dog requires).
  • Enter customer & dog data into our computer software.
  • Answering telephone calls and emails
  • Be knowledgeable on pricing and services
  • Use social media to promote in-unit and out of unit events
  • Strive for high customer review ratings
Qualifications :
MUST LOVE DOGS
  • Ability to work cohesively with others in a fun, fast paced environment surrounded by dogs!
  • Strong customer service skills
  • Ability to work flexible days and hours, including some holidays and some weekends
  • Ability to make/take phone calls while still assisting lobby
Personal Characteristics :
  • Outgoing, enthusiastic by nature
  • Fun-loving
  • Strong multitasker
  • Excellent communicator
  • Detail oriented Teamwork and Initiatives Ability to work with all team members in a respectful and professional manner Effectively communicates in both an oral and written fashion.
Communicates relevant information daily via the activity log Maintains a positive attitude at all times, no exceptions Owns development as a personal responsibility and uses mistakes or challenges as an opportunity to grow to a higher standard of performance
Job Qualifications:
High School Diploma/GED required Ability to work varied schedules including days, evenings, weekends, and holidays Ability to use standard office equipment such as a computer, phones, copiers, etc.
Pay:
$12.00
  • $18.
00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): This is a very fast-paced job where you're both gathering important information from customers, handling dogs, answering phones, and using our software system. Discuss your experience in a fast-paced environment? Tell us about your customer service experience? Do you handle well under pressure? Do you have references from managers at prior jobs you've worked? This is not a sit-down receptionist job as you are in charge of handling dogs and walking them to and from suites and the daycare yard. Are you okay being on your feet a lot and do you have experience handling dogs? What qualities should a good receptionist have? Do you have experience as a receptionist? Are you seeking full or part time? What is your current availability?
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements