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GE
GastroArkansas-Conway Endoscopy Center
Front Desk Coordinator
Career Insights for Receptionist
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Scorecard
Based on Arkansas data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,948 / year median in Arkansas
+7% projected growth
Job Description
Overview We are seeking a dynamic and organized Front Desk Coordinator to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. The ideal candidate will possess excellent communication skills, technical proficiency, teamwork skills and a proactive attitude to create a positive first impression for visitors and patients. Responsibilities Greet and check in patients in a professional and welcoming manner. Answer and direct incoming phone calls promptly and courteously. Schedule, confirm, and reschedule patient appointments. Verify patient demographics, insurance information, and obtain necessary documentation. Collect co-pays, deductibles, and outstanding balances. Maintain accurate electronic medical records (EMR). Coordinate communication between patients, providers, and co-workers. Ensure patient confidentiality and compliance with HIPAA regulations. Maintain a clean, organized, and efficient reception area. Assist with additional administrative duties as assigned. Assist co-workers with daily team duties.