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QD WellnessLab

Front Desk Associate

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,998 / year median in California

+4% projected growth

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Job Description

Front Desk Associate QD WellnessLab Carson, CA Job Details Part-time From $20 an hour 3 hours ago Qualifications Spanish
MINDBODY
Greeting customers Clinic experience Client database systems Organizational skills Computer skills CRM system proficiency
Marketing Full Job Description Overview:
We are seeking a friendly, organized, and reliable Front Desk Associate to be the first point of contact for our clinic. This role is ideal for someone who enjoys working with clients, thrives in a fast-paced environment, and can deliver excellent customer service.
Key Responsibilities:
Greet and assist clients in a professional and welcoming manner Manage appointment scheduling and confirmations Answer phone calls, emails, and respond to inquiries (including social media messages) Perform client check-in and check-out processes Handle payments and maintain accurate records Conduct follow-ups and assist with client retention efforts Maintain cleanliness and organization of the front desk area Preferred Skills (Nice to Have): Experience with Mindbody or similar CRM systems Background in a clinic, spa, or customer service setting Basic knowledge of sales, upselling, or promotions Spanish-speaking is a plus, but not required
Requirements:
Computer literate and comfortable using scheduling/CRM systems Strong communication and interpersonal skills Excellent organizational and multitasking abilities Professional appearance and positive attitude Ability to work on-site and handle a flexible schedule
Pay:
From $20.00 per hour
Experience:
Marketing:
3 years (Required)
Language:
Spanish (Preferred)
Work Location:
In person