A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Who We Are NorCal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California.
Location:
El Dorado Hills/Folsom, CA Schedule:
Part-time, Monday-Friday, 2:00 PM-5:30
PM Compensation:
$20.00 per hour
Benefits:
Free chiropractic care for all active employees NorCal Spine & Sport is seeking a friendly, dependable, and organized Part-Time Front Office Receptionist to be the welcoming face of our practice. This person will support the patient experience and day-to-day front-office operations. The ideal candidate is professional, organized, patient-focused, brings good energy to the team, and is comfortable working in a busy healthcare environment. Preferred Background We're looking for someone with strong administrative and customer-service skills, good energy, a positive attitude, and a genuine team-oriented approach. The ideal candidate is dependable, professional, comfortable working with patients, and willing to learn the clinic's systems, services, and procedures. Previous experience in a medical office, chiropractic office, physical therapy clinic, healthcare setting, or other patient-facing environment is preferred. Role Responsibilities Welcome patients and visitors in a friendly and professional manner Answer phones, manage patient inquiries, and schedule appointments Check patients in and out and help maintain smooth patient flow Verify insurance information and collect applicable co-pays or payments Assist patients with questions regarding payments, billing statements, and account information Maintain accurate patient records and complete filing, scanning, faxing, and other administrative tasks Use the clinic's EHR/practice-management system for scheduling and patient documentation Maintain patient confidentiality and follow HIPAA requirements Communicate with providers and staff to support smooth daily operations Learn and educate patients on provider specialties, treatments, and therapy services Handle urgent or unexpected situations calmly and professionally Qualifications Minimum 2 years of office, receptionist, administrative, or customer-facing experience Previous healthcare or medical-office experience preferred Experience with appointment scheduling and front-desk responsibilities Familiarity with EHR or medical practice-management software preferred Familiarity with medical terminology and healthcare procedures preferred Experience with insurance verification, patient payments and medical billing Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to multitask and prioritize in a busy environment Comfortable working with confidential information and following HIPAA requirements
