A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Located in the heart of La Mesa, Community Care Center is a trusted 5-star rated facility dedicated to delivering exceptional, patient-centered care. With 115 beds and a strong focus on rehabilitation, we offer personalized therapy programs that help patients regain their independence in a warm, supportive environment. For healthcare professionals, we provide hands-on training, a collaborative team culture, and opportunities to grow your career while making a real difference in the lives of high-acuity patients. Join a facility where compassion and excellence go hand in hand. About the
Role:
The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing multi-line phone systems, efficiently directing calls, and handling general administrative tasks to support smooth office operations. The Receptionist ensures that all visitors are greeted warmly and assisted promptly, reflecting the organization's commitment to excellent customer service. Additionally, this role involves managing office supplies, coordinating mail and deliveries, and maintaining an organized reception area. Ultimately, the Receptionist contributes to the overall efficiency and positive image of the company by performing a variety of front-desk and administrative duties with professionalism and attention to detail.
Minimum Qualifications:
High school diploma or equivalent. Proven experience in receptionist or front desk roles, preferably in a busy office environment. Proficiency in operating multi-line phone systems and handling multiple phone lines simultaneously. Strong phone etiquette and communication skills. Basic knowledge of general administrative duties and office equipment such as copy machines.
Preferred Qualifications:
Experience with office management software and scheduling tools. Additional training or certification in customer service or office administration. Ability to handle confidential information with discretion. Bilingual skills to assist a diverse client base. Prior experience in a corporate or professional services environment.
Responsibilities:
Answer and manage multiple phone lines using a multi-line phone system, ensuring calls are routed accurately and messages are recorded when necessary. Greet clients, visitors, and employees promptly and courteously, providing assistance or directing them to the appropriate personnel or departments. Perform general office duties including copying, filing, data entry, and maintaining office supplies to support daily operations. Handle incoming and outgoing mail and packages, ensuring timely distribution and proper documentation. Maintain a clean, organized, and professional reception area that reflects the company's standards.
Available Schedule:
Per diem/Part time
Skills:
The required skills such as multi-line phone operation and phone etiquette are essential for managing high call volumes and ensuring professional communication with clients and colleagues. Receptionist duties and general office tasks require strong organizational skills and attention to detail to maintain smooth daily operations. Proficiency with copy machines and other office equipment supports efficient document handling and administrative workflows. The ability to greet clients warmly and manage multiple phone lines simultaneously demonstrates multitasking capabilities and customer service excellence. Preferred skills like familiarity with office software and bilingual communication enhance the Receptionist's ability to support diverse office needs and improve overall efficiency. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
