Full-time Receptionist/Client Service Representative. Duties include, but are not limited to:

• Providing excellent customer service.
• Being attentive to clients.
• Identify and work compassionately with clients in various emotional states.
• Answer and triage phone calls from clients.
• Schedule appointments and procedures.
• Check out clients.
• Monitor client flow from check-in to check-out.
• Client call backs.
• Managing record requests from other hospitals and online pharmacies.
• Filling prescriptions.
• Monitoring and cleaning of reception area and nurses area.
• Process payment transactions.
• Maintain proper documentation in the electronic medical record.
• Reconcile drawer at end of day.

We are not a corporate owned hospital . We are a family owned veterinary hospital. Client Service Representatives must possess good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Punctuality is expected. 40 hours per week; CalSavers 401(k) available. Sick time, Pet discounts for up to 5 of your own personal pets. Employment is contingent on the successful completion of a background check and drug test. Must have veterinary receptionist experience. 1 year recent experience preferred. No phone calls will be taken.

Work Remotely No Pay:

$17.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Uniform allowance

Work Location:

In person