Front Desk Receptionist Mia Aveda Salon - 1.5 Montclair, CA Job Details Part-time $17 - $22 an hour 23 hours ago Benefits Employee discount Qualifications Customer communication Spa experience Guest relations Team supervision Experience working in the beauty industry Managing teams in a customer support role Salon software Service scheduling Salon experience Frontline customer support management Attention to detail Organizational skills Beauty & cosmetics sales Suggestive selling Office phone management Full Job Description Mia Salon is seeking a professional, organized, and motivated Front Desk Supervisor to join our Montclair team. We are looking for someone who has previous salon or spa experience, understands the flow of a busy beauty environment, and is comfortable taking initiative and supervising front desk operations.

Qualifications & Requirements:

Minimum 1 year of salon or spa front desk experience required Comfortable supervising and supporting front desk team members Strong customer service and communication skills Confident answering phones, scheduling appointments, checking guests in and out, and handling payments Comfortable recommending salon services, retail products, and memberships Able to multitask and remain professional in a fast-paced environment Strong attention to detail and organizational skills Dependable, punctual, and able to take initiative Comfortable addressing guest concerns and helping resolve scheduling or service issues Experience with salon booking/POS software is preferred Must work well with stylists, management, and other front desk team members

Responsibilities:

The Front Desk Supervisor will help oversee daily front desk operations, maintain a high level of guest service, support appointment scheduling and salon productivity, assist with retail and membership goals, and help ensure front desk policies and procedures are consistently followed. We are looking for someone who is reliable, confident, professional, sales-minded, and ready to take on a leadership role within our salon.

Location:

Montclair, CA If you have salon or spa experience and enjoy customer service, beauty, sales, and leadership, we would love to hear from you!

Pay:

$17.00 - $22.00 per hour

Benefits:

Employee discount

Work Location:

In person