Over 50 years ago, Spare Time Sports Clubs created the area's first state-of-the-art sports club. Today, with clubs in 7 different communities throughout Northern California, we continue to redefine the health and fitness industry. Our goal is to make each visit to the club "the best part of your day!" You get that feeling when you're greeted with smiles by our friendly staff, you get a great workout or play a sport with some friends, relax and socialize afterward, and you walk out of the club feeling better than when you walked in! General Description Responsible for the reception area of the spa. This includes greeting all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, stocking spa marketing materials, checking guests into the computer system and taking payment for services performed. Responsibilities and Duties

• Scheduling spa guests services while implementing proper procedure
• Greeting guests and escorting to waiting areas
• Educate guests on spa services
• Maximize books for each service professional in a fair and consistent manner
• Closing sales and encourage guests to pre-book services
• Cross-service recommendations
• Product recommendation
• Executing standard telephone procedure using appropriate customer service etiquette
• Confirming appointments
• Informing service professionals of daily schedules and/or adjustments
• Supporting retail and service staff
• Responsibility for balancing and checking register drawer
• Performing other assigned duties Qualifications
• Must be detail oriented and have the ability to multi-task.
• Must possess basic math and money handling skills.
• Excellent communication skills.
• High school diploma or equivalent.
• Ability to manager time effectively
• Excellent customer service, communication and organization skills
• Team Player
• Must be able to work nights and weekends Benefits
• Complimentary Spare Time Sports club membership for self and immediate family.
• Generous Discounts on spa services including massages, facials and nail services.
• Monthly goals for retail & gift card sales. If met, prizes include product gratis and spa services. Anticipated Schedule
• Monday 8:45 am
• 2:15 pm
• Wednesday 8:30 am
• 3:30 pm
• Friday 3:30 pm
• 8:30 pm
• Every Other Saturday 12:15 pm
• 4:30 pm

Job Type:

Part-time Pay:

From $17.25 per hour Expected hours: 20.0

• 25.

0 per week

Experience:

Customer Service:

1 year (Preferred)

Work Location:

In person