21385 Temp Receptionist

• TalentZök TalentZok
• 3.6 Riverside, CA Job Details Temporary $18
• $20 an hour 3 hours ago Qualifications Teamwork Confidential information handling Microsoft Outlook Phone communication Client inquiry handling Scanning Attention to detail Calendar management Full Job Description Temp Receptionist
• TalentZök

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Temp Receptionist in Riverside, CA who possesses: Customer service, guest relations, or front-desk experience Experience interacting with customers by phone and in person Experience handling customer concerns, complaints, or feedback Professional, welcoming, courteous, and friendly demeanor Bilingual English/Spanish skills a huge plus Ability to support a temporary 1-week assignment Email resumes to or call 951.667.1956 .

FULL DESCRIPTION

We are seeking a Temp Receptionist to support customer service, guest relations, front-desk, phone, email, mail, package, office supply, and general reception duties. This temporary assignment is expected to last 1 week and is responsible for greeting visitors, answering and routing phone calls, handling incoming customer complaints, maintaining the Guest Relations email account, escalating concerns as needed, directing inquiries, supporting conference room calendar postings, and assisting with office coordination. The ideal candidate will have customer service or front-desk experience, strong communication skills, a professional demeanor, Microsoft Office proficiency, and the ability to handle confidential information with care. The selected candidate will be responsible for: Taking incoming customer complaints and following Guest Relations protocols Using various electronic communication methods to support customer and guest relations matters Maintaining the Guest Relations email account Following up on and resolving guest complaints in a timely manner Escalating customer complaints to the appropriate person or department when additional assistance is needed Directing customer inquiries to the appropriate person or department Working closely with the Marketing Department on Guest Relations matters Routing urgent issues to the appropriate party promptly Greeting and directing visitors to the appropriate person or location with a welcoming and professional demeanor Answering, screening, and forwarding incoming phone calls Providing basic information to callers when appropriate Receiving, coordinating, and distributing mail and packages for all departments Sending mail and packages using USPS, UPS, FedEx, GLS, and related carriers Preparing certified mail as needed Posting daily Outlook Calendar reservations at conference rooms Managing inventory and ordering office supplies as needed Using office machines, including e-fax, printers, and related equipment Maintaining confidential and sensitive information Supporting changing priorities throughout the day Collaborating with team members and departments Performing other duties as assigned The selected candidate will also possess: Previous customer service experience required Previous guest relations or front-desk experience required Experience interacting with customers by phone and in person required Experience handling customer concerns, complaints, or feedback required Experience fielding and overseeing multiple guest feedback items or complaints at the same time preferred Professional phone etiquette required Welcoming, professional, courteous, and friendly demeanor required Comfortable and flexible with changing priorities required Knowledge of office machines, including e-fax, printers, and related equipment preferred Microsoft Office Suite proficiency required Ability to maintain highly confidential and sensitive information required Ability to learn and use new technology as directed by management required Ability to work in a team environment required Collaborative work style required Strong communication skills required Strong attention to detail required Bilingual English/Spanish skills a huge plus Ability to work onsite in Riverside, CA Ability to support a temporary 1-week assignment

Physical Requirements:

Ability to sit and work at a computer for extended periods while answering calls, responding to emails, reviewing information, updating calendars, and completing office tasks Ability to communicate by phone, email, and in person throughout the workday Ability to greet visitors, direct guests, and provide front-desk support as needed Ability to review customer concerns, guest relations emails, calendar information, office documents, and computer screens for extended periods Ability to use hands and fingers for typing, filing, scanning, printing, phone use, mail handling, package handling, and standard office tasks Ability to occasionally stand, walk, bend, reach, and move throughout the office as needed Ability to occasionally lift, carry, or move standard office supplies, mail, packages, files, or small materials Ability to maintain professionalism, confidentiality, accuracy, and attention to detail while supporting front-desk and customer service functions

Salary Range:

$18 to $20/hour DOE For immediate and confidential consideration, please email your resume to or call 951.667.1956 . More information can be found at www.talentzok.com.

Pay:

$18.00

• $20.

00 per hour

Work Location:

In person