A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Front Desk Receptionist / Reservations Coordinator Posh Paws Grooming Salon - Rocklin, CA Join one of the most recognized pet brands in the country. We are a nationally known company specializing in luxury dog clothing, accessories, and professional grooming with both a large e-commerce presence and beautiful brick-and-mortar salons.
Our mission is simple:
exceptional care for pets and exceptional service for pet parents. We are currently seeking a Front Desk Receptionist / Reservations Coordinator for our Rocklin grooming salon . This is a key role on our team — you are the first impression for our clients and the support hub for our groomers. What We Offer Upscale, cage-free grooming environment Closed on all Federal Holidays Paid Time Off & Paid Sick Time Hourly pay + tips A supportive, fast-paced, pet-loving workplace Position Summary The Receptionist / Reservations Coordinator manages the front-of-house operations of the salon. You will work closely with the Grooming Manager, groomers, and clients to keep the day running smoothly, professionally, and on schedule. Key Responsibilities Check pets in and out for grooming appointments Answer phones, schedule appointments, and manage the booking system Process credit card and cash transactions accurately Enter and update client and pet information Explain pricing, policies, and grooming services Contact veterinary clinics to verify vaccination records Call, text, or email clients for appointment confirmations and reminders Assist pet parents with their pets during drop-off and pick-up Monitor pets and report any concerns to management Complete daily and weekly task lists Assist with other salon duties as needed to support operations and pet care Qualifications High school diploma or GED Comfortable using computers, booking systems, and Microsoft Word Strong communication and customer-service skills Organized, detail-oriented, and able to multitask Confident, energetic, and professional in appearance Able to work independently and stay focused in a busy environment Reliable, punctual, and flexible to business needs Comfortable working around dogs of all sizes and temperaments If you love dogs, thrive in a fast-paced environment, and enjoy making people smile, we'd love to meet you. Apply today to become part of a team that treats pets like family.
Job Types:
Full-time, Part-time Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
