A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Front Desk Coordinator - Healthcare / Outpatient Clinic (Part-Time)
Location:
San Rafael, CA Job Type:
Part-Time (20+ hours/week)
Compensation:
$23.00 - $27.00 / hour (commensurate with experience) About the Role Are you an organized, empathetic customer service professional looking for a meaningful role in a peaceful healthcare setting? Pelvic Path is a premier, specialized outpatient physical therapy practice in San Rafael, CA. We provide compassionate, 1-on-1 care in a boutique clinical environment. We are seeking a reliable, warm Front Desk Coordinator / Medical Receptionist to serve as the face and voice of our clinic, manage front office operations, and ensure a smooth, welcoming experience for our patients. Why Join Our Team?
Supportive Work Culture:
Join a collaborative, high-care clinic that values patient experience over high-volume turnover.
Predictable Schedule:
Part-Time schedule (20+ hours/week) with consistent shifts.
Peaceful Environment:
Work in a calm, modern, and beautiful boutique clinic in Marin County.
Greet arriving patients warmly, answer incoming calls, manage email inquiries, and guide clients through digital onboarding and intake forms.
Schedule & Flow Management:
Manage therapist schedules, coordinate follow-up appointments, reduce schedule gaps, and handle waitlists to ensure optimal clinic flow.
Payment Processing & Billing Admin:
Collect payments, process credit cards, issue receipts, and generate superbills/invoices using our streamlined software.
Clinical & Administrative Support:
Provide light administrative assistance to Physical Therapists (e.g., preparing intake folders, organizing patient charts, sending home exercise programs).
Clinic Space Maintenance:
Keep the reception area, waiting room, and common areas neat, sanitized, organized, and fully stocked with supplies and amenities.
Qualifications & Skills Experience:
1+ years of front desk, receptionist, or customer service experience (experience in a medical clinic, physical therapy practice, wellness clinic, or boutique studio preferred).
Communication:
Exceptional verbal and written communication skills with strong empathy and active listening.
Tech-Savvy:
Tech-competent and comfortable using Electronic Medical Record (EMR) software, Google Workspace, and online scheduling platforms.
Privacy & Compliance:
Knowledge of HIPAA compliance and strict adherence to maintaining patient confidentiality.
Attributes:
Detail-oriented, highly punctual, reliable, and skilled at multi-tasking in an organized manner.
Schedule & Shift Details Shift Type:
Part-Time (20+ hours/week)
Schedule:
Set days/shifts to be finalized upon hire (e.g., consistent morning or afternoon blocks)
Location:
In-person at our San Rafael, CA practice site How to Apply Ready to play a vital role in our patients' wellness journeys? Submit your resume today for immediate consideration! L6JvvDtlfa
