A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Experienced Veterinary Receptionist (Immediate Start) Healthier Pet Veterinary Care Santa Ana, CA Job Details Full-time From $23 an hour 12 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Animal hospital experience Veterinary software Veterinary receptionist experience Payment processing Customer service In-person customer service Administrative experience High school diploma or GED Managing clients in a customer support role Medical records Communication with pet owners Multi-line phone systems Appointment scheduling Veterinary administrative support Full Job Description Looking for more than just another front desk job? Join a privately owned veterinary practice that values professionalism, teamwork, and exceptional client care. Healthier Pet Veterinary Care in Santa Ana, CA is seeking an experienced, compassionate, and dependable Veterinary Receptionist / Client Service Representative to join our team immediately. We're looking for an experienced professional who can confidently manage a busy front desk, communicate effectively with clients, and contribute to the daily workflow with minimal supervision. If you take pride in delivering outstanding customer service, enjoy working in a collaborative environment, and want to be part of a practice where your work truly makes a difference, we'd love to meet you. About Us Healthier Pet Veterinary Care is an independently owned small animal practice dedicated to providing exceptional medical care and an outstanding client experience. We proudly serve both English- and Spanish-speaking families and are committed to professionalism, accountability, compassion, and teamwork. Responsibilities Answer and manage a high volume of phone calls professionally Schedule appointments efficiently and accurately Check patients in and out Process payments and prepare invoices Communicate with clients regarding medications, medical records, and follow-up care Maintain accurate medical records Coordinate daily appointment flow with the veterinary team Deliver exceptional customer service during every client interaction Qualifications At least 2 years of recent veterinary receptionist/client service experience in a veterinary hospital is required Experience using veterinary practice management software Excellent communication and customer service skills Strong organizational and multitasking abilities Ability to work independently while contributing to a team environment Reliable, punctual, and detail-oriented Bilingual (English/Spanish) is strongly preferred
Schedule Full-time Tuesday-Friday:
Shifts scheduled between 8:00 AM and 6:00
PM Saturday:
Shifts scheduled between 8:00 AM and 2:30 PM Sundays and Mondays off Compensation Starting at $23.00 per hour , with opportunities for increases based on demonstrated skills, reliability, and performance. Why Join Our Team? Stable, privately owned veterinary practice Supportive leadership that values your contributions Positive and collaborative team culture Opportunity to make a meaningful difference for pets and their families Long-term career opportunity with room for professional growth Immediate availability is highly preferred. If you're an experienced veterinary receptionist who is ready to make an immediate impact and become part of a team that values professionalism, compassion, accountability, and excellent client care, we'd love to hear from you. Apply today by emailing your resume to . Qualified candidates will be contacted promptly, and interviews will be scheduled immediately.
Pay:
From $23.00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off
