A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
The receptionist must demonstrate the C&J core values and serve as the HQ face of the company to all visitors and employees. This person must with all members of the executive team and other departments as applicable to support the various administrative activities of Collins & Jewell. Job Requirements may include the following. Per the direction of the President and Chief Strategy Officer, other duties may be assigned to the position. Represent Collins & Jewell Company Inc properly including professional behavior and professional written and spoken correspondence. Adhere to all company policy including Safety, HR, etc. in a way that sets an example to all other employees. Uphold shared company responsibility by properly reporting and/or mitigating unprofessional, unsafe, or other behavior which infringes upon Collins & Jewell Company Inc policy. Understand and properly operate within the Collins & Jewell Company Inc chain of command.
Reception responsibilities:
Maintain a warm and positive attitude when greeting any individual at the front desk Handle incoming/outbound calling in a thorough and professional manner including screening calls prior to transfer Work with multi-line phone system Maintain security protocols and badging for visitor access via Receptionist system Maintains organization and cleanliness in work area Administrative responsibilities: Manage and coordinate scheduling company events Seek out, manage, and coordinate writing various reimbursement grants Manage inventory of marketing materials (company clothing, promotional items etc.) Manage inventory of mailroom supplies Maintain company directory Assist with administration of badging programs for C&J and customers Produce and manage distribution of regular company newsletters Assist in scheduling and coordinating meetings, travel and other executive activity. Demonstrate initiative in filling gaps in bandwidth as appropriate Provide administrative support to the executive team as requested Collect, review, and analyze key performance indicators, prepare reports, charts, budgets, and other presentation materials as applicable. Maintain organized files and archives of relevant records. Produce, review, and edit various communications. Perform a variety of other administrative-based duties as applicable.
Qualifications and Skills:
Education High school diploma required, associate or bachelor's degree in related disciplines preferred Experience 2-5 years of experience preferred. Desirable character, enthusiasm, and ability to learn are required and may be accepted in lieu of experience. Skills Excellent verbal and written communication proficiency. Time management and ability to meet deadlines. Attention to detail. Artistic ability and strong grasp of elements of design. Ability to effectively coordinate with input from multiple leaders. Ability to collaborate cross functionally with many stake holders. Ability to work independently and in group settings. Ability to multitask and prioritize Problem solving and decision-making skills. Knowledge of social media platforms. Knowledge of website design, development, and WordPress. Knowledge of artistic/graphic design software programs. Knowledge of Microsoft Office suite (Word, Excel, PowerPoint etc.).
Quality Characteristics:
The individual for this position must be: Highly motivated and proactive. Unafraid to take initiative. Characterized by a strong work ethic and desire to make the team successful. A person with a positive attitude and resiliency to shifting priorities. Someone with the drive to pursue excellence. Able to recognize and accept suitable work. Able to accept constructive criticism and work within an iterative process.
