Receptionist Wilton Meadows Health Care Center - 4.0 Wilton, CT Job Details Part-time From $19 an hour 1 hour ago Qualifications Visitor query response Patient question and concern management Maintaining an organized workspace Phone communication Greeting customers Patient complaint handling Answering guest questions Incident Escalation Phone call screening Resident rapport building Productivity software Escalation handling Communication skills Entry level Time management Full Job Description Per Diem | Weekend Position Join Our Team! Wilton Meadows is a skilled nursing facility looking for a reliable, caring, and personable Per Diem Receptionist to join our team! We are proud to be a workplace that values its employees and is committed to providing a supportive environment where team members can grow and succeed. As a Front Desk Receptionist, you will be the first point of contact for our patients, residents, families, and visitors , making your role an important part of creating a welcoming and positive experience. We are looking for someone with a strong work ethic, excellent customer service skills, and a genuine desire to help others. Responsibilities Warmly greet patients, residents, families, visitors, and guests both in person and over the phone. Provide a welcoming and positive experience while representing Wilton Meadows professionally. Answer and direct incoming phone calls. Receive, document, and properly distribute messages. Address patient, resident, family, and visitor concerns to the best of your ability and escalate unresolved issues to management when necessary. Demonstrate compassion, understanding, patience, and empathy in all interactions. Perform general clerical and office duties as assigned. Maintain a professional and organized reception area. Use office equipment and Microsoft Office programs as needed. Multi-task while working efficiently, accurately, and professionally. Qualifications Previous front desk or receptionist experience is required. Excellent customer service and communication skills. Strong organizational and time-management skills. Ability to multitask and work efficiently in a busy environment. Professional, friendly, and compassionate personality. Strong attention to detail and accuracy. Basic knowledge of Microsoft Office and common office equipment. Must be reliable and dependable. Weekend availability required. Must be willing and able to work holidays when scheduled. Schedule Per Diem Weekend availability required Typical hours: Saturday and Sunday, 4:00 PM-8:00 PM Additional shifts may be available based on facility needs Holiday availability required Why Join Wilton Meadows? At Wilton Meadows, we value our employees and strive to create a supportive, respectful, and team-oriented workplace. If you are dependable, enjoy helping others, and take pride in providing excellent customer service, we would love to have you join our team! Apply today and become part of the Wilton Meadows team!

Job Type:

Part-time Pay:

From $19.00 per hour

Experience:

Customer Service:

1 year (Preferred) Ability to

Commute:

Wilton, CT 06897 (Required)

Work Location:

In person