PRIMARY PURPOSE

The Receptionist is responsible for greeting and screening residents, visitors, and vendors, as well as answering and directing calls and taking accurate messages. This role requires prompt response to the resident call system; ensuring staff are immediately notified of any needs. Additionally, the Receptionist communicates efficiently via radio or beeper, relaying information in a timely manner.

ESSENTIAL DUTIES

Support the nursing department by coordinating and confirming resident medical appointments as needed, including arranging transportation. Perform clerical tasks and accurately input resident information into the electronic health record as required. Ensure optimal supply levels for the nursing department, manage inventory in central supply rooms, and assist with placing supply orders as needed for other administrative departments. Record and track the progress of work orders submitted to the Maintenance Department, ensuring timely follow-up on healthcare facility maintenance needs. Respond promptly and appropriately to fire and disaster emergencies, monitor radio for weather alerts, and promptly notify the appropriate personnel while on duty. Recommend to the Health Care Administrator the equipment and supply needs of the department. Attend all required in-services and trainings. Adhere to attendance protocol and report to work on time as scheduled. Project a professional appearance and a willing, positive and courteous expression in performing tasks. Cooperates with fellow workers, supervisors, residents, visitors, etc. in performing tasks. Ensure compliance with all federal and state rules and regulations. Complete other duties as assigned by supervisor.

REQUIRED QUALIFICATIONS

Educations:

High School Diploma/GED required .

Experience:

Must have Excellent typing, computer, clerical and communication skills.

PREFERRED QUALIFICATIONS

Education:

Associates Degree preferred.

Experience:

One (1) year prior Receptionist experience preferred.