Job Summary:

We are seeking a friendly, organized, and professional Front Desk Representative to be the first point of contact for our clients. This role is essential in delivering excellent customer service, managing daily office operations, and supporting our team with administrative tasks.

Key Responsibilities:

Answer and manage inbound phone calls in a professional and courteous manner Assist walk-in clients with inquiries, appointments, and general support Make outbound calls to clients for follow-ups, customer service, and appointment confirmations Organize, file, and maintain client paperwork and records accurately Schedule appointments and manage the office calendar Provide basic information about services and direct clients to the appropriate team member Maintain a clean, organized, and welcoming front office environment Assist with data entry and updating client information in systems Support the team with general administrative tasks as needed

Qualifications:

High school diploma or equivalent required Previous front desk, customer service, or administrative experience preferred Strong communication and interpersonal skills Bilingual (English/Spanish) Excellent organizational skills and attention to detail Ability to multitask and work in a fast-paced environment Basic computer skills (Microsoft Office, email, CRM systems)

Skills & Attributes:

Friendly and professional demeanor Strong customer service mindset Reliable and punctual Problem-solving attitude Ability to maintain confidentiality

Pay:

From $17.00 per hour

Work Location:

In person