Role:

As a Bilingual Receptionist and Agent Team Member, you will be the welcoming face of our office, providing prompt, accurate, and friendly customer service while supporting business growth.

Key Responsibilities:

Greet clients and visitors warmly and professionally Answer, screen, and direct incoming phone calls on multiple lines efficiently Assist clients with billing questions and direct complex issues to the appropriate personnel Maintain a strong work ethic and commitment to daily success Ensure confidentiality and compliance with company policies and data protection standards

What We Offer:

Competitive salary plus bonus opportunities Paid time off (vacation and personal/sick days) Valuable experience in a reputable insurance office Growth potential and opportunities for advancement within the office

Requirements:

Bilingual in English and Spanish (written, verbal, and listening) - required Ability to handle multiple phone lines and multitask efficiently Strong organizational skills and attention to detail Self-motivated and proactive problem solver Ability to multi-task and work effectively in a team environment Positive attitude, reliability, and professionalism Proficiency with basic computer applications (MS Office, email, scheduling software) Pride in completing work accurately and timely

Important Notice:

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employment is contingent upon successfully completing applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

Paid time off Referral program Application Question(s):

Bilingual English and Spanish Experience:

Office:

1 year (Preferred)

Work Location:

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