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HM
Heal Medical Center
Front Desk Receptionist
Career Insights for Receptionist
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Based on Florida data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
Job Summary We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Responsibilities Greet and assist patients in a friendly and professional manner. Manage incoming calls using phone systems, directing them to the appropriate personnel. Provide excellent customer support by addressing inquiries and resolving issues promptly. Schedule appointments and manage calendars for patients as needed. Assist with clerical duties including managing correspondence and office supplies. Assist with prior authorizations and referrals. The proposed schedule is Monday through Friday from 8AM-5PM. Skills Strong phone etiquette with excellent verbal communication skills. Proven customer service experience, preferably in a front desk or receptionist role. Familiarity with healthcare receptionist duties is a plus but not required. Experience with front desk operations and managing phone systems effectively. Strong organizational skills with the ability to multitask. Basic knowledge of microsoft and adobe. Fully bilingual (English-Spanish) is a must. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play a key role in creating a positive experience for our patients!