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RT
Ready to Paw-ty Inc.
Front Desk Receptionist
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Scorecard
Based on Florida data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,046 / year median in Florida
+16% projected growth
Job Description
Job Summary We are seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for our guests at our pet spa and market. The ideal candidate will possess excellent customer service skills, knowledge of grooming services and pet products, and the ability to manage guest relations efficiently. Bilingual abilities and experience in hospitality management are highly valued to ensure a seamless guest experience and uphold the high standards of our spa and market. This role involves managing client check-ins and check-outs, handling scheduling, and providing exceptional guest services to enhance overall satisfaction. Duties Greet guests warmly and professionally upon arrival, ensuring a positive first impression Manage pet check-in and check-out processes efficiently Handle client inquiries, requests, and complaints with tact and professionalism, maintaining excellent customer service standards Assist with scheduling, product sales, and cleaning of the check-in area and market Uphold phone etiquette standards when communicating via phone or email with clients Experience Previous experience in pet services and retail management or front desk is preferred Bilingual skills (English and another language) are highly desirable to serve diverse clients